Shipping policy
Shipping Policy
Thank you for shopping with Ellira Jewels. We are committed to delivering your orders in a timely and secure manner. Please review our shipping policy below.
Shipping Within India
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Processing Time
All orders are delivered within 5 to 7 business days after the order is placed. You will receive a confirmation once your order has been dispatched. -
Shipping Charges
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Delhi NCR: 60/-
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Rest: 80/-
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Free Shipping: Available on all orders above: 699/-
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Tracking Your Order
Once your order has been shipped, you will receive an email with your tracking number. You can use this to monitor the delivery status of your order.
Packaging
Each piece of jewelry is carefully packed in our custom Ellira Jewels box, with secure wrapping to ensure your item arrives in perfect condition.
Delays
While we strive to ensure timely delivery, there may be occasional delays due to unforeseen circumstances such as high order volume, festivals, or weather-related disruptions. We will notify you in case of any significant delays.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within 48 hours of delivery. Provide your order number and, in the case of damage, a clear photo of the product and packaging while unboxing.
Domestic Shipping Only
We currently ship only within India. International shipping will be introduced soon.
Contact Us
For any questions or assistance regarding your order, please reach out to us at:
Email: ellirajewels@gmail.com